EU Customers
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Orders are picked and packed daily, and are dispatched Monday - Friday (excluding Bank Holidays). Orders placed on a Saturday or Sunday with Express Delivery will be dispatched the following Monday. Once you've decided what to buy, select your shipping method at Checkout. Wherever you call hom...
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How to Return (EU): Create your return using our online returns portal or through the ’Start Return' button in your account. Details on how to return and the returns address will be emailed to you once the return has been logged. Place your return items in the original or suitable packaging and ...
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Yes, all customers are liable for the cost of return shipping and any additional charges incurred, unless an item is faulty or has been sent in error. Returns are to be logged via our online returns portal and can be sent back via a self postage option or DPD (select countries only). If returni...
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How do I know I'm shopping directly with Disturbia?
We unfortunately see reports of companies fraudulently operating under the Disturbia brand name and either advertise online or via various social media channels. Please be aware that all of our products are exclusively available through the following websites only: www.disturbia.co.uk www.distu... -
The following countries can return via our portal for an exchange ↓ | | Return Cost | | --- | ----------- | | Netherlands | €6.00 | | Belgium | €7.50 | | Germany | €7.50 | | France | €11.50 | | Poland | 50 PLN | If we are unable to process your exchange request for any reason (for example, if ...